How Does a Session Border Controller (SBC) Work?

A Session Border Controller (SBC) is a powerful back-to-back user agent device that sits at a point of demarcation for SMB and Enterprise businesses to provide services such as call control, security, interoperability and voice optimization. Let’s take a closer look at how a Session Border Controller works to optimize your VoIP performance!

Generally, the main duties of an SBC can be separated into four sections: Topology Hiding, IP Addresses Translation, Encryption and Transcoding, and Classification. (Read More…)

6 Reasons To Upgrade to 3CX v15.5

3CX, a developer of an innovative software-based Unified Communication solution, just announced the release of their V15.5 3CX Phone System. This version offers fresh new features, as well as improvements and enhancements to the 3CX experience you are already familiar with. While we believe that it is a necessity to upgrade to 3CX V15.5, we have listed six of the top reasons you should explore upgrading: (Read More…)

Revolutionary VoIP: The New (free) PIAF5 powered by 3CX

There are evolutions, and then there are revolutions. The new PIAF5 powered by 3CX v15.5 is revolutionary on so many levels: price, feature set, flexibility, stability, and security for openers. For Nerd Vittles readers that want a free PBX for your home or small business, there’s a revolutionary bonus. Starting today, you can download a perpetual license for a 4 simultaneous call, 10 extension, unlimited trunks edition of 3CX v15.5 at zero cost! (Read More…)

3CX V15.5 Sets the Standard in Usability with New Web Client

3CX, developer of next-generation software-based Unified Communications solution, today announced a faster, more secure, more reliable way to provide unified communications with the release of 3CX Phone System V15.5. Introducing a new web client, improved click to call and deskphone and smartphone control, users can manage their inbound calls, transfer calls and elevate a call to a conference call with a single click. The new web client boasts a modern user interface, and is optimised for open standards browsers such as Chrome and Firefox. (Read More…)

Business Phone Security: 5 Measures to Prevent VoIP Fraud and Hackers

VoIP phones, like other devices on the internet, can be targeted by hackers for the purposes of fraud, theft, and other crimes. Many of these hackers hail from sophisticated operations that intend to hijack business phones for illicit calls. In 2015, toll fraud and dial through fraud was estimated to cost consumers worldwide over $46 billion dollars.

For a small business, losing thousands of dollars to VoIP fraud can severely damage the bottom line. Thankfully, you can greatly reduce the possibility of these incidents by taking a few simple precautions. By securing key settings on your phones, router, and business phone system, you can prevent intrusions that cost you money, time, and manpower. (Read More…)