It’s typical to believe that a VoIP telephone service is one-size-fits-all. There are global attributes that can be used across industries regardless of size, there are solutions that businesses can take advantage of to get the most out of their VoIP phone solution and take their business communications to the next level. (Read More…)
VoIP Business Phone Systems
Modern businesses are more likely today than ever before to have a remote work policy. These can include a flexible day per week that allows team members to work from home up to even having some portion of their employees working remotely exclusively. While the frequency and circumstances of who works remotely and how often will vary widely from company to company, the consistent need is for all of them to have the right tools in place for their employees to excel at both the physical and the mobile office. At one time, the mobile office may not have consisted of much more than an employee using his or her home phone for the day. The modern mobile office, however, has a variety of tools that allow for a more complete, more private, and more effective way to work away from the main office. (Read More…)
3CX, developer of next-generation software-based Unified Communications solution, today announced a faster, more secure, more reliable way to provide unified communications with the release of 3CX Phone System V15.5. Introducing a new web client, improved click to call and deskphone and smartphone control, users can manage their inbound calls, transfer calls and elevate a call to a conference call with a single click. The new web client boasts a modern user interface, and is optimised for open standards browsers such as Chrome and Firefox. (Read More…)
VoIP phones, like other devices on the internet, can be targeted by hackers for the purposes of fraud, theft, and other crimes. Many of these hackers hail from sophisticated operations that intend to hijack business phones for illicit calls. In 2015, toll fraud and dial through fraud was estimated to cost consumers worldwide over $46 billion dollars.
For a small business, losing thousands of dollars to VoIP fraud can severely damage the bottom line. Thankfully, you can greatly reduce the possibility of these incidents by taking a few simple precautions. By securing key settings on your phones, router, and business phone system, you can prevent intrusions that cost you money, time, and manpower. (Read More…)