FreePBX

The Gold Standard: It’s Incredible PBX for Raspbian 8 and Raspberry Pi 3

Hard to believe it’s been five years since the introduction of the original Raspberry Pi®. Over ten million RasPi’s have been shipped. The latest and greatest Raspberry Pi 3 features a 1.2GHz 64-bit quad-core ARM Cortex-A53 CPU with ten times the performance of the original Raspberry Pi. And today we’re pleased to introduce the 2017 edition of Incredible PBX™ for Raspbian 8 featuring Asterisk® 13 and Google Voice OAuth 2 support. It installs in under a minute. Of particular interest to the VoIP community will be the RasPi 3’s integrated 802.11n wireless LAN and Bluetooth 4.1 hardware. (Read More…)

VoIPtopia 2017: Choosing the Best, Free VoIP Platform

Once a year we like to step back and survey the latest and greatest VoIP developments for the coming year. And 2016 was certainly filled with surprises including the release of free versions of 3CX sporting the PIAF5 and Elastix 5.0 monikers. That, in turn, produced a wave of FUD from our friends at Sangoma® urging users to return to their open source roots. But guess what? Sangoma was pitching their FreePBX Distro®, another closed source product just like 3CX. Sure, the Sangoma distro has open source components… just like 3CX and your car for that matter. But it’s disingenuous to diss other products because they’re closed source platforms when yours is too. So today we want to cut through the sales pitches and compare apples to apples while offering our Elastix friends this New Year’s Day Resolution: (Read More…)

The Stealth AutoAttendant for Incredible PBX and PIAF5

This week we’re dusting off an oldie but goodie, The Stealth AutoAttendant. If you missed our original column 8 years ago, here’s a quick refresher. When a call comes into your PBX, a generic greeting is played: “Thanks for calling. Please hold a moment while we locate someone to take your call.” Then the call is transferred to an extension or ring group. Stealth comes into play because this is really an AutoAttendant and, while the greeting is played, a caller can press a preassigned key to transfer the call to some other destination. While it’s obviously not a secure method for providing additional phone features to certain callers, it’s nevertheless helpful in opening up additional PBX functionality without making callers feel like they’re dealing with yet another IVR when they call your home or office. Using the 12-button keypad and clever design, features such as conferencing and DISA can be offered while still providing security through added prompts for passwords or PINs. (Read More…)