If you’re growing your business and heard from someone that an IVR system can help, you might be wondering “What is an IVR system?” So here’s a quick overview of how IVR systems work and how they can benefit your business. … Read More ›
I record IVR prompts for a vast variety of industries. One day, it’s the phone tree for a sandwich shop in Saudi Arabia, the next: a mortuary in New Jersey. Regardless of what type of business it is, and aside from the various “styles” of read that is requested, clients all want the same thing:
a pleasant experience for their callers.
A phone system that’s easy to use, a breeze to navigate through, and doesn’t work at odds with the customer’s goal: to interact with the company and to get to a solution to their problem.
Sounds really common-sense when you see it written out before you, doesn’t it? (Read More…)