When considering VoIP phone options, you’ll notice that they vary in Ethernet speeds and support for Power over Ethernet (PoE). These features may seem like minor details, but they can actually affect the deployment of your phone system, the cost of your networking setup, the amount of physical space in your office, and other maintenance considerations. (Read More…)
We continue our Issabel 4 adventure today with a VoIP match made in heaven. Today, we’ll take advantage of the Nerd Vittles free 3CX server offering and interconnect it with an Issabel 4 PBX to enjoy the best of both worlds. From Issabel extensions, you can call your 3CX Clients by dialing 4 digits. From 3CX Clients, you can call Issabel extensions as well as your Asterisk® applications in the same way with the added bonus of being able to make outbound calls through your Issabel trunks by dialing any number with a 9 prefix. Once you have both of your PBXs running, the setup time to interconnect them is under 5 minutes. (Read More…)
The following review was conducted in July 2017.
The SIP-T58V is the newest high-end media phone from Yealink. The phone boasts the best video communication and screen we have yet seen for a desk phone. The T58V comes with a 7-inch 1024 x 600 touch screen and support for up to 16 VoIP accounts. The phone also has built-in Bluetooth 4.0+ for headsets and mobile devices. This device is ready, right out of the box, for serious business-grade voice and video calls.
But how does the Yealink T58V fare in an actual business setting? We conducted a comprehensive review to find out. (Read More…)
Screening calls for context allows agents and employees to answer callers with the proper greeting and response. Looking at the incoming caller ID and using CRM integrations can help with this, but there are other ways to further refine the calling experience. One option involves creating separate lines for employees on multiple teams, such as sales, support, or product, so that they can effectively screen calls before picking up the phone. (Read More…)
It is no surprise how important conference calls are for a business. Conference calls allow people in different geographical areas to essentially “meet” with one another via a telephone. Associates can resolve urgent matters, collaborate on projects, and utilize the input and skill sets of many individuals. But, a conference call is only as good as the conference phone a business is using. That is where the Yealink CP960 steps in.
Many have come to know and love Yealink’s innovative products, which rank high in ease of use and are extremely feature rich. The Yealink CP960 is no exception. With the newest conference phone from Yealink, businesses will greatly facilitate their vital communications. Why should you and your customers upgrade to the CP960? (Read More…)
If you didn’t already know, we’ve always liked free. No strings, no gotchas, no demoware, and no legal shenanigans. That’s why our introduction of Issabel 4 last week was such a breath of fresh air. While there’s now an awesome free version of 3CX, the open source community has had a very long dry spell. So today we celebrate a decade of adding fun to phone systems with the introduction of Incredible PBX™ for Issabel 4.
It includes our next generation, preconfigured Travelin’ Man 3 firewall, additional text-to-speech engines (FLITE, GoogleTTS, and PicoTTS), voice recognition, turnkey trunk and extension setups with preconfigured tollfree calling, Google Voice support for free calling in the U.S. and Canada, SMS messaging, telephone reminders, turnkey fax support, AsteriDex phone book with both voice and speed dialing, Wolfram Alpha, sample ODBC apps, and a boatload of dialplan code and AGI scripts to help anyone wanting to learn how to develop custom applications with Asterisk®. (Read More…)
A Video chat widget is something you may want to add to your website. And while WebRTC is the only alternative at the moment, there are many ways in which this can get done.
For all intent and purpose, I will assume we’re going to focus on a WordPress site (like my own, which has no video chat widget because it isn’t needed for my business).
I will base this article on this Quora question and the brief answer I’ve given there: (Read More…)